Cigna is one of the nation’s leading health insurance providers, serving over 180 million customers worldwide.
As a global health service company, Cigna offers comprehensive health insurance plans that include robust mental health and substance abuse coverage. Their commitment to whole-person health aligns perfectly with our holistic approach at Kingston Wellness Retreat.
Cigna operates under the principle that mental health is just as important as physical health, which is reflected in their comprehensive behavioral health benefits. They provide coverage for a wide range of mental disorders, from outpatient therapy to intensive treatment programs, ensuring that individuals can access the care they need when they need it most.
Understanding your specific Cigna benefits is the first step in planning your mental health treatment. Every Cigna plan is different, and coverage can vary based on your specific policy, deductible, and network providers.
Our dedicated insurance verification team will contact Cigna directly to determine your exact coverage levels, copayments, deductibles, and any pre-authorization requirements. This process typically takes 24-48 hours, and we’ll provide you with a detailed breakdown of your benefits at no cost.
Cigna mental health coverage varies depending on your specific plan, but most Cigna policies provide substantial coverage for mental health treatment due to federal parity laws. Here’s what you can typically expect, however this may not be the case for all plans:
The Mental Health Parity and Addiction Equity Act ensures that Cigna cannot impose more restrictive limits on mental health benefits than they do on medical and surgical benefits. This means your mental health treatment should receive comparable coverage to other medical treatments.
Cigna does not impose arbitrary limits on the duration of mental health treatment. Instead, coverage is based on medical necessity as determined by your treatment team and Cigna’s clinical review process. Here’s how it typically works:
Outpatient Therapy: Most Cigna plans allow for ongoing outpatient therapy sessions as long as they are deemed medically necessary. Initial authorizations are often given for 8-12 sessions, with the option to request additional sessions based on clinical progress.
Intensive Programs: IOP and PHP coverage is typically authorized in increments based on your individual treatment needs, usually ranging from 2-12 weeks initially, with extensions possible based on clinical necessity.
Long-term Treatment: For individuals requiring longer-term mental health support, Cigna works with providers to ensure continuity of care. Treatment length is determined by clinical factors rather than insurance limitations.
Our clinical team works closely with Cigna to ensure that your treatment authorization aligns with your therapeutic goals and medical needs, advocating for you throughout your treatment journey.
Your out-of-pocket costs with Cigna will depend on several factors specific to your plan:
Deductible: You’ll need to meet your annual deductible before Cigna begins paying their portion. Deductibles typically range from $500 to $5,000 for individual plans.
Copayments: Many Cigna plans offer set copayment amounts for mental health services, typically ranging from $20-$60 per session for outpatient therapy.
Coinsurance: After meeting your deductible, you’ll typically pay 20-40% of the treatment cost, while Cigna covers the remaining 60-80%.
Out-of-Pocket Maximum: Cigna plans include an annual out-of-pocket maximum, typically ranging from $2,000-$8,000. Once you reach this amount, Cigna covers 100% of covered services for the remainder of the year.
We provide detailed cost estimates before treatment begins and can work with you to create a payment plan that makes your care affordable and manageable.
Cigna offers several plan types, each with different coverage levels and network restrictions:
Cigna HMO Plans: These plans typically require you to choose a primary care physician and get referrals for specialist care, including mental health services. However, many HMO plans allow direct access to mental health providers without referrals.
Cigna PPO Plans: PPO plans offer more flexibility in choosing providers and typically don’t require referrals for mental health services.
Cigna EPO Plans: Exclusive Provider Organization plans combine features of HMO and PPO plans, offering no referral requirements but requiring you to stay within the network for coverage.
Cigna HDHP Plans: High Deductible Health Plans paired with Health Savings Accounts can be cost-effective options for mental health treatment, especially when combined with HSA funds.
Kingston Wellness Retreat is an in-network provider with most Cigna plan types, ensuring you receive maximum benefits and minimal out-of-pocket costs.
At Kingston Wellness Retreat, we offer comprehensive mental health treatment programs that are fully covered by Cigna insurance:
Residential Treatment Program: For individuals requiring the highest level of care, our residential program provides 24/7 support in a therapeutic community setting.
Residents participate in individual therapy, group sessions, family therapy, and holistic wellness activities while living on-site.
Partial Hospitalization Program (PHP): For individuals needing more intensive support, we work with PHP programs in the area that provide 6-8 hours of treatment per day while allowing you to return home each evening. Cigna often provides excellent coverage for PHP services.
Intensive Outpatient Program (IOP): Once residential treatment is complete, we work with IOP programs in the area that offer 9-15 hours of treatment per week, combining individual therapy, group sessions, and family therapy. This level of care is typically well-covered by Cigna plans.
Cigna provides coverage for a wide range of evidence-based therapeutic approaches offered at Kingston Wellness Retreat:
Cognitive Behavioral Therapy (CBT): This highly effective therapy helps identify and change negative thought patterns and behaviors. Cigna recognizes CBT as a first-line treatment for many mental health conditions.
Dialectical Behavior Therapy (DBT): Particularly effective for emotional regulation and relationship skills, DBT is covered by Cigna for appropriate diagnoses.
Eye Movement Desensitization and Reprocessing (EMDR): For trauma-related conditions, EMDR is a Cigna-covered therapy that can provide significant relief from PTSD symptoms.
Acceptance and Commitment Therapy (ACT): This mindfulness-based approach is covered by Cigna and helps individuals develop psychological flexibility.
Family Systems Therapy: Cigna covers family therapy approaches that address relationship dynamics and family communication patterns.
Mindfulness-Based Interventions: Including Mindfulness-Based Stress Reduction (MBSR) and other contemplative practices that are increasingly recognized and covered by Cigna.
All of our therapies are provided by licensed, experienced clinicians who work within Cigna’s network to ensure you receive maximum benefits.
If you or a loved one is struggling with mental health issues or dual diagnosis disorders and seeking a balanced approach to recovery, we can help.
Don’t let insurance questions delay your journey to better mental health. Our team is here to help you navigate your Cigna benefits and access the treatment you need.
Your mental health is worth investing in, and with Cigna coverage at Kingston Wellness Retreat, quality care is more accessible than you might think. Take the first step today – your journey to wellness is waiting.
At Kingston Wellness, our mental health treatment programs are aimed at providing maximum healing and comfort, so you can recover in peace.
Located in the scenic heart of Georgia, our facility offers access to the natural beauty and soothing mountains of North Georgia.